FREQUENTLY ASKED QUESTIONS

QUESTIONS ABOUT PRODUCTS

Where does the furniture come from?

All products are manufactured by our team in our small factory in Timisoara, Romania. 

Can I change the length/width/height of my bed?

Yes! All of our products are completely customizable meaning we'll make them at exactly the size you want.

Home come I can customize sizes, colors etc.?

Al products are made to order which means they are manufactured after an order is received. This way we can ensure full customizability so the final product is exactly what you want and need.

What types of materials do you use?

We only use natural, solid wood. Some of the types of wood we use: ash, oak, mahogany and walnut.

What type of finishes do you use?

We use polyurethane and polyurethane paints. They are the strongest and long-lasting of all finishes and once dried (which takes about 24 hours) become completely inert and harmless.

What's the difference between between the types of wood?

The only difference is aesthetic. All of the woods we use are very strong and are chosen because of their long-lasting properties. 

Ash wood's natural color is a light yellow and has a smooth but woody texture. This is the only wood that we paint since the paint sticks to it nicely but at the same time retains the wood fell texture.

Oak wood's natural color is a dark brownish yellow. It also has a more woody texture than Ash. It has a naturally uneven and rustic pattern to it. We do not paint wood (it would be a shame since it has such a beautiful pattern).

Mahogany wood's natural color is a dark reddish brown. It has a very beautiful and distinct pattern which gives it a very premium feel.

QUESTIONS ABOUT ORDERS AND DELIVERY

How much does shipping costs?

Shipping is free for all orders from Ireland and EU countries. For orders from North America, please contact us. 

What is the delivery time?

We used to deliver in 3-4 weeks but as we've grown and improved our quality even more, we had to move to a longer manufacturing time.

We manufacture products in 25-30 working days and shipping takes about 5 working days via DHL Express.

There are discounts if you're willing to wait longer for your order.

How long does it take to assemble?

All of our products are assembled in less than 20 minutes, without requiring any specialized tools.

Can I disassemble the product?

Yes! Our products are extremely easy to assemble and disassemble. You can do that 1000 times, the product will be as strong as it was in the beginning.