FREQUENTLY ASKED QUESTIONS
QUESTIONS ABOUT PRODUCTS
All products are manufactured by our team in our small factory in Timisoara, Romania.
Yes! All of our products are completely customizable meaning we'll make them at exactly the size you want.
Al products are made to order which means they are manufactured after an order is received. This way we can ensure full customizability so the final product is exactly what you want and need.
We only use natural, solid wood. Some of the types of wood we use: ash, oak, mahogany and walnut.
We use polyurethane and polyurethane paints. They are the strongest and long-lasting of all finishes and once dried (which takes about 24 hours) become completely inert and harmless.
The only difference is aesthetic. All of the woods we use are very strong and are chosen because of their long-lasting properties.
Ash wood's natural color is a light yellow and has a smooth but woody texture. This is the only wood that we paint since the paint sticks to it nicely but at the same time retains the wood fell texture.
Oak wood's natural color is a dark brownish yellow. It also has a more woody texture than Ash. It has a naturally uneven and rustic pattern to it. We do not paint wood (it would be a shame since it has such a beautiful pattern).
Mahogany wood's natural color is a dark reddish brown. It has a very beautiful and distinct pattern which gives it a very premium feel.
QUESTIONS ABOUT ORDERS AND DELIVERY
Shipping is free for all orders from Ireland and EU countries. For orders from North America, please contact us.
Normal delivery time is 1 to 3 weeks. Once an order is received, we immediately start manufacturing it which takes about 1 week. After that we ship products through GLS/FEDEx and they usually arive in 1 to 2 weeks or somethimes quicker.
All of our products are assembled in less than 20 minutes, without requiring any specialized tools.
Yes! Our products are extremely easy to assemble and disassemble. You can do that 1000 times, the product will be as strong as it was in the beginning.